Question 1

What are the check-in and check-out times at IntercityHotel Augsburg?

Accepted Answer

At IntercityHotel Augsburg your room will be available from 15:00 on the day of arrival and until 12:00 on the day of departure.

Question 2

What are the cancellation policies at IntercityHotel Augsburg?

Accepted Answer

The cancellation policy of IntercityHotel Augsburg depends on the booked offer, you will find it in your booking confirmation email.

Question 3

Where can I park during my stay at IntercityHotel Augsburg and what does it cost?

Accepted Answer

Your nearest parking possibility at the IntercityHotel Augsburg:

Public parking garage, 100 m away from the hotel  
Cost: 12,- €/day.
Parking not reservable.

Question 4

How can I book for a larger group at IntercityHotel Augsburg?

Accepted Answer

We look forward to receiving your group booking request for 10 or more rooms for the IntercityHotel Augsburg by [email](mailto:groupdesk@deutschehospitality.com)

Question 5

Are there any special offers for seniors at IntercityHotel Augsburg?

Accepted Answer

For all persons 65 years and older, there is the possibility to book our senior price 65plus at IntercityHotel Augsburg. You can find more information [here](/intercityhotel-augsburg/deals).

Question 6

Can I collect bonus points during my stay at IntercityHotel Augsburg?

Accepted Answer

Yes, as a member of H Rewards you collect bonus points with every stay, also at IntercityHotel Augsburg, which can be redeemed for attractive rewards.

Question 7

Are there meeting and conference rooms at IntercityHotel Augsburg?

Accepted Answer

The IntercityHotel Augsburg does not offer meeting and conference rooms.

Question 8

What are the breakfast hours at IntercityHotel Augsburg?

Accepted Answer

At IntercityHotel Augsburg you can have breakfast at the following times:

Mon.-Fri.: 6:00-10:00  
Sat.-Sun.: 7:00-11:00

Question 9

Can I smoke in IntercityHotel Augsburg and in the room?

Accepted Answer

No, the IntercityHotel Augsburg is a non-smoking hotel.

Question 10

At what times is the reception desk at IntercityHotel Augsburg available?

Accepted Answer

The reception at IntercityHotel Augsburg is available for you 24 hours a day.

Question 11

Can I bring my pet to IntercityHotel Augsburg?

Accepted Answer

Yes, pets are allowed at IntercityHotel Augsburg. The daily fee is 15,- € per pet.

Question 12

What do I have to consider if I travel with a child and are there extra beds at IntercityHotel Augsburg?

Accepted Answer

**Children 0 - 12:**  
Children between 0 and 12 years of age stay free of charge in their parents' bed or, where possible, in an extra bed or baby cot.
Furthermore, for bookings including breakfast, children receive breakfast free of charge.
The following applies for other F&B services:  
- 0 - 6 years: Half/Full Board free of charge, as booked with parents  
- 7 - 12 years: Half Board surcharge 15.- €; Full Board surcharge 25.- €

**Children 13 - 16:**  
Children between 13 and 16 stay overnight for a surcharge of 25.- € incl. breakfast in their parents' bed or, where possible, in an extra bed. In an extra room, the child can only be accommodated in the room with a connecting door to the parents. For the extra room the price of a single room is charged. From the second child between 13 and 16, the surcharge of 25.- € incl. breakfast will be charged.
For further F&B services applies:  
- Half Board surcharge 15.- €  
- Full Board surcharge 25.- €

**Children from 17:**  
Children 17 years and older are treated as adults.
Regarding the extra bed, please contact the hotel by [email](Mailto:augsburg@intercityhotel.com).

Question 13

Are there barrier-free rooms at IntercityHotel Augsburg?

Accepted Answer

Yes, at IntercityHotel Augsburg there are barrier-free rooms certified according to category A.

Question 14

Can I buy a voucher for IntercityHotel Augsburg and how do I redeem it?

Accepted Answer

Yes, you can buy vouchers for all participating IntercityHotels.

Question 15

What payment options do I have when booking online at IntercityHotel Augsburg?

Accepted Answer

You can use the following payment methods when booking online at IntercityHotel Augsburg:

*   Credit card (Visa, Mastercard, American Express, China Union Pay, JCB, Dinersclub)
*   Klarna
*   iDeal
*   Paypal

Question 16

Is there free WLAN at IntercityHotel Augsburg?

Accepted Answer

Yes, you can use the WLAN free of charge everywhere in IntercityHotel Augsburg.

Question 17

How can I make a rebooking at IntercityHotel Augsburg?

Accepted Answer

When booking the IntercityHotel Augsburg with a user account, you can manage these in the "Login" area. Alternatively, you can click on "Booking management" in your booking confirmation email and configure it there.

Question 18

Can I drop off my luggage at IntercityHotel Augsburg?

Accepted Answer

At IntercityHotel Augsburg we will be happy to store your luggage for you on the day of arrival or departure (only for individual guests - no groups).

Question 19

What are the opening hours of the restaurants in IntercityHotel Augsburg?

Accepted Answer

You can find the opening hours of our restaurants in IntercityHotel Augsburg [here](/intercityhotel-augsburg/restaurant-bar).

Question 20

Does IntercityHotel Augsburg offer room service?

Accepted Answer

The IntercityHotel Augsburg does not offer room service.

Question 21

How do I get the FreeCityTicket?

Accepted Answer

If you stay at one of our IntercityHotels, as a H Rewards member you will exclusively receive the FreeCityTicket for free use of public transport during your entire stay. The ticket is valid at most locations for various means of public transport and often includes connections to the airport or to destinations far beyond the city limits.

IntercityHotel Augsburg

IntercityHotel Augsburg

Feeling good in a hotel in Augsburg

Being mobile in Augsburg

Highlights

Our Rooms (4)

Handicapped accessible room

Standard room

Standard room with separate beds

Business room

Good to know

FreeCityTicket

Frequently asked questions

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