Discover our innovations

    Over the past few months, we have asked for your feedback on the program at various points H Rewards program at various points with the aim of making continuous improvements and further developments. We are therefore very pleased to present the new program content, which will come into force on 01.02.2024. If you have any questions, please contact our H Rewards service team on +49 69 80 88 57 88 or via e-mail. You can find the new terms and conditions here.

    The most important changes are: In future, there will only be 4 status levels (Star, Silver, Gold and Platinum). The Prestige and Diamond status levels will be discontinued. You can find all the details regarding the changes here.

    Our new status levels and qualifications

    Star 2.png

    Star

    Nights and turnover needed to upgrade to the next status
    Maintaining the status
    Silver 2.png

    Silver

    Nights and turnover needed to upgrade to the next status3 nights, 350€
    Maintaining the status3 nights, 350€
    Gold 2.png

    Gold

    Nights and turnover needed to upgrade to the next status22 nights, 2.150€
    Maintaining the status5 nights, 500€
    Platinum 2.png

    Platinum

    Nights and turnover needed to upgrade to the next status35 nights, 3.500€
    Maintaining the status30 nights, 3.000€

    Your new advantages

    To make H Rewards even more attractive, we have adjusted the benefits and also added new ones.

    For example, you can look forward to even higher member discounts, a free breakfast also with Gold status or alternatively food and drink vouchers at the hotel.

    All changes and benefits at a glance:

    Star 2.png

    Star

    Your new advantages

    Reduction on the room rate2%
    The "we-always-have-a-room-for-you" guarantee*
    Upgrade
    Free breakfast per day
    Earlier check-in
    Late check-out12:00
    Silver 2.png

    Silver

    Your new advantages

    Reduction on the room rate8%
    The "we-always-have-a-room-for-you" guarantee*
    Upgrade
    Free breakfast per day
    Earlier check-in
    Late check-out13:00
    Gold 2.png

    Gold

    Your new advantages

    Reduction on the room rate12%
    The "we-always-have-a-room-for-you" guarantee*
    Upgrade
    Free breakfast per day1 free breakfast or 10 EUR voucher
    Earlier check-inYes
    Late check-out14:00
    Platinum 2.png

    Platinum

    Your new advantages

    Reduction on the room rate15%
    The "we-always-have-a-room-for-you" guarantee*48h in advance
    UpgradeYes
    Free breakfast per day2 free breakfasts or 25 EUR voucher
    Earlier check-inYes
    Late check-out15:00

    Star 2.png

    Star

    Your unchanged advantages

    Exclusive member-only offersYes
    Preferential access to private sales promotionsYes
    Inclusion in our Expert Circle
    Event invitations
    A bottle of water in the room (except in Zleep Hotels)Yes
    Discount on your bar and restaurant bills
    H Rewards Service CenterYes
    Public transport ticket at all participating IntercityHotels in Germany *Yes
    Silver 2.png

    Silver

    Your unchanged advantages

    Exclusive member-only offersYes
    Preferential access to private sales promotionsYes
    Inclusion in our Expert CircleYes
    Event invitationsYes
    A bottle of water in the room (except in Zleep Hotels)Yes
    Discount on your bar and restaurant bills
    H Rewards Service CenterYes
    Public transport ticket at all participating IntercityHotels in Germany *Yes
    Gold 2.png

    Gold

    Your unchanged advantages

    Exclusive member-only offersYes
    Preferential access to private sales promotionsYes
    Inclusion in our Expert CircleYes
    Event invitationsYes
    A bottle of water in the room (except in Zleep Hotels)Yes
    Discount on your bar and restaurant bills10%
    H Rewards Service CenterYes
    Public transport ticket at all participating IntercityHotels in Germany *Yes
    Platinum 2.png

    Platinum

    Your unchanged advantages

    Exclusive member-only offersYes
    Preferential access to private sales promotionsYes
    Inclusion in our Expert CircleYes
    Event invitationsYes
    A bottle of water in the room (except in Zleep Hotels)Yes
    Discount on your bar and restaurant bills10%
    H Rewards Service CenterYes
    Public transport ticket at all participating IntercityHotels in Germany *Yes

    *Subject to availability in participating hotels
    **Voucher per stay, for room rates including breakfast

    Collecting points has never been so easy

    With the new program changes, collecting reward points has become even easier. For example, it is now possible to earn more points as a Silver member if you reserve via digital booking channels.

    Collect reward points

    Star 2.png

    Star

    Join H Rewards and earn 8 points per € spend.
    Base points8
    Bonus points0
    Additional bonus points for bookings via the H Rewards website or the H Rewards app0
    Silver 2.png

    Silver

    From Star to Silver - 3 nights or a minimum spend of 350 € within one year. To maintain the status - 3 nights or a minimum spend of 350 € within one year.
    Base points8
    Bonus points8
    Additional bonus points for bookings via the H Rewards website or the H Rewards app8
    Gold 2.png

    Gold

    From Silver to Gold - 22 nights or a minimum spend of 2150 € within one year. To maintain the status - 5 nights or a minimum spend of 500 € within one year.
    Base points8
    Bonus points12
    Additional bonus points for bookings via the H Rewards website or the H Rewards app12
    Platinum 2.png

    Platinum

    From Gold to Platinum - 35 nights or a turnover of 3,500 € within one year. To maintain the status - 30 nights or a turnover of 3,000 € within one year.
    Base points8
    Bonus points20
    Additional bonus points for bookings via the H Rewards website or the H Rewards app12

    Stay up to date!

    Are you not yet an H Rewards member? Sign up and look forward to the competitions and promotions that will take place as part of the program changes on 01.02.2024!

    You can also download the H Rewards app to make sure you don't miss out any news and stay up to date!

    Any questions?

    Do you have any further questions? Here you will find the answers to the frequently asked questions: