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### Information on storage of the contract text
 
 The following data is stored by the website provider: personal details of the guest as entered by the booker, arrival date, hotel description, rate code and room type code (Roomtypecode). These details are retrievable in the “My reservation” area. The following data is not stored: terms and conditions valid at the time of booking.

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Please write your request in German or English. Special requests cannot be guaranteed. However, we will try to fulfill your wishes as good as possible (max. 250 characters).

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H Rewards Service Center

Mon.-Fri. 9:00-18:00 (CET)  
Phone: +49 69 80 88 57 88 (chargeable)  
E-mail: service(at)hrewards.com

Postal address  
PO Box 71 07 53  
60497 Frankfurt am Main  
Germany

We will be happy to answer your inquiry. We will do our utmost to answer you within two working days.

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Login/Registration

Sign in for Steigenberger Hotels & Resorts, MAXX by Deutsche Hospitality, Jaz in the City, IntercityHotel or Zleep Hotels.

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At H Rewards, you can enjoy the benefits of your membership right from the start.

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If you have any questions about your membership, please contact our H Rewards service team on **+49 69 80 88 57 88** or email [service@hrewards.com](mailto:service@hrewards.com)

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[Regulations on Payment Authorization](#l-payment) 

To book this special rate, you must be an H Rewards member. Sign up directly in the booking process by entering your details. 

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The password must be at least 6 characters long and contain at least: 1 uppercase letter, 1 lowercase letter, 1 number, 1 special character. You will then receive an email with a link to confirm your membership. This link can only be clicked once and expires after 48 hours.

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JUST ONE MORE STEP TOWARDS YOUR H REWARDS MEMBERSHIP

Unfortunately, we cannot check in your reservation online. Please contact the reception on the day of your arrival.

Check-in

In order to protect the safety and health of our guests and employees and to comply with the legal requirements, you are obliged to present a valid vaccination certificate, recovery certificate or negative COVID-19 test (antigen rapid test - not older than 24h | PCR test - not older than 48h).

For further information on the processing of your personal data, please refer to our <privacyLink>privacy policy</privacyLink>

I would like to keep the room cleaning and waive the voucher

I would like to waive the room cleaning and receive a voucher in the amount of 5.00 EUR for the hotel restaurant or bar

We protect the environment: with the Green Option

The check-in has been canceled. You must agree to the COVID-19 policies in order to check-in.

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You have been checked-in successfully. You will receive your key card at the front office.

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Sorry, we could not find any reservation for your search query. Please check your input and try again.

No reservation found

Our terms and conditions still apply. Please note in particular our provisions on arrival and departure:

Booked rooms are to be claimed by the guest no later than 6:00 p.m. on the day of arrival. Unless expressly agreed upon a later arrival time, the hotel has the right to assign booked rooms to other guests after 6:00 p.m. without the guest being able to derive any claims for compensation from this. In this respect, the hotel is entitled to a right of withdrawal.

Unfortunately, we cannot check in your reservation at this time. Please try again later or contact the reception on the day of your arrival.

CHECK-IN NOT POSSIBLE

Please enter your {hotel} reservation number as well as your first and last name to find your reservation. Please note that only eligible reservations can be found (check-in is possible only 5 days before stay)

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You are already checked in. Enjoy your stay.

If you have any questions feel free to contact our H Rewards Service Center or the front office in the hotel.

Sorry, we could not find any reservation for your search query. Check-in is possible only 5 days before your stay. Please try again later.

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Find the ideal hotel from over 8 brands such as Steigenberger, Intercity- & Zleep Hotels | Official Website✓ Earn bonus points✓ -. H Rewards

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Book Your Room

Whether you are traveling on business or on a well-deserved vacation to the seaside, the countryside or exciting cities, book your overnight stay at the hotels participating in **H Rewards** **up to 7 days before arrival**.

**You save up to 15% on the flex price.**

Planning your trip early is definitely worth it!

Early Booking Discount

**H Rewards** - You love travel. Now it loves you back.

With our Welcome Special we welcome you to our new bonus program. **Become a member of H Rewards now** and we will give you **10% off your stay** directly when you book.

Benefit once from:

*   **Overnight stay with 10% off on the flex price**
*   **No advance payment**
*   **Flexible cancellation conditions**
*   **One-time and directly bookable for new H Rewards-members**

We are happy to welcome you as a new member of the H Rewards family!

And you will continue to benefit in the future - simply **collect points, advance to the next status level and secure even more great bonus offers and exclusive rates!**

Welcome Special

Profit from up to 30% off the Best Available Rate with our Black Weekend Special until November 27, 2022!

One portal, one attractive loyalty program, five strong brands. Book your next stay now and benefit from special advantages as a member of our loyalty program H Rewards. Register now and start collecting points from your first booking.

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H Rewards unites five renowned hotel brands under one roof: Steigenberger Hotels & Resorts, MAXX by Deutsche Hospitality, Jaz in the City, IntercityHotel and Zleep Hotels. Benefit from a new dimension of hospitality and special appreciation.

At H Rewards you can enjoy the benefits of your membership right from the start. Whether you choose a luxurious or comfortable hotel, whether you spend a pleasant time in a resort or city hotel - as a member of the H Rewards program you will benefit from exclusive rates and attractive redemption options.

**Sign up for H Rewards:**

*   Exclusive rates
*   Attractive reward offers
*   Special appreciation for long-time members

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1 night in a double or single room without breakfast in one of the participating hotels of category 4.

One 3-course menu each, 1 glass of sparkling wine as an aperitif each, 1 large bottle of mineral water, one specialty coffee each. Redeemable in one of the participating Steigenberger Hotels & Resorts.

Voucher for 1 breakfast for 2 persons in one of the participating hotels of category 1.

1 upgrade to the next higher room category for up to 2 nights at any of the participating hotels.

I consent to Steigenberger Hotels GmbH collecting the following data with the aim of analysing my preferences and user behaviour in order to send me personalised, interest-related promotional emails:
Time of newsletter opening, my device and my clicks on the links in the newsletter.  

Subscribe to our newsletter right now and stay up to date quickly and conveniently. Unsubscribing is possible at any time. 

For more information, please see our [privacy policy](/legal/data-protection).

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Special appreciation of longstanding members

Black Weekend Special!

Welcome to H Rewards!

H Rewards is hospitality

Our brands

Together we are going places

Advantages for members

Accommodation voucher category 4 (35,000 p.)

Gourmet menu for two (42,000 p.)

Breakfast voucher (16,800 p.)

Room Upgrade (14.000 p.)

Stay up to date.

Become a H Rewards member