Question 1

What are the check-in and check-out times at IntercityHotel Karlsruhe?

Accepted Answer

On the day of arrival at IntercityHotel Karlsruhe your room will be available from 15:00, on the day of departure until 12:00.

Question 2

How does the online check-in work at IntercityHotel Karlsruhe?

Accepted Answer

Save time at check-in!
Save time on arrival at the hotel and pre-check in online now. You will receive an email with the check-in link shortly before arrival and directly after your online booking via hrewards.com. You will also find the check-in button in your reservation view on the H Rewards website and in the app. Skip the line by checking in at the terminal in the hotel lobby using a QR code and receiving your room card straight away.

Question 3

Can I collect bonus points during my stay at IntercityHotel Karlsruhe ?

Accepted Answer

Yes, as a member of H Rewards you collect bonus points with every stay at IntercityHotel Karlsruhe , which can be redeemed for attractive rewards.

Question 4

How can I book at IntercityHotel Karlsruhe for a larger group?

Accepted Answer

We look forward to receiving your group booking request for 10 or more rooms for the IntercityHotel Karlsruhe by email.

Question 5

Can I collect bonus points during my stay at IntercityHotel Karlsruhe?

Accepted Answer

Yes, as a member of H Rewards you collect bonus points with every stay, which can be redeemed for attractive rewards.

Question 6

What are the breakfast times at IntercityHotel Karlsruhe?

Accepted Answer

At IntercityHotel Karlsruhe you can have breakfast at the following times:

Mon.-Fri. 06:00 - 10:00
Sat.-Sun. 07:00 - 11:00

Question 7

At what times is the reception desk at IntercityHotel Karlsruhe available?

Accepted Answer

The reception at IntercityHotel Karlsruhe is available for you 24 hours a day.

Question 8

Are there meeting and conference facilities at the IntercityHotel Karlsruhe?

Accepted Answer

Yes, the IntercityHotel Karlsruhe offers you five meeting rooms for up to 180 people, you can find more information here.

Question 9

Can I smoke in my hotel room at IntercityHotel Karlsruhe?

Accepted Answer

No, the IntercityHotel Karlsruhe is a non-smoking hotel.

Question 10

Can I bring my pet to the IntercityHotel Karlsruhe?

Accepted Answer

Yes, pets are allowed in IntercityHotel Karlsruhe. The daily fee is 15,- € per pet. Please indicate this when booking.

Question 11

Are there barrier-free rooms at the IntercityHotel in Karlsruhe?

Accepted Answer

Yes, there are handicapped accessible s at IntercityHotel Karlsruhe.

Question 12

Is there free WiFi at IntercityHotel Karlsruhe?

Accepted Answer

Yes, you can use the WiFi free of charge everywhere in IntercityHotel Karlsruhe.

Question 13

What payment options do I have when booking IntercityHotel Karlsruhe online?

Accepted Answer

You can use the following payment methods when booking online at IntercityHotel Karlsruhe:

Credit card (Visa, Mastercard, American Express, Diners Club, JCB)

Question 14

Can I drop off my luggage at IntercityHotel Karlsruhe?

Accepted Answer

At IntercityHotel Karlsruhe we will gladly stow your luggage for you on the day of arrival or departure.

Question 15

How can I change my booking at IntercityHotel Karlsruhe online?

Accepted Answer

When booking IntercityHotel Karlsruhe with a user account, you can manage these in the "Login" area. Alternatively, you can click on "Booking management" in your booking confirmation e-mail and make the configuration there.

Question 16

How do I get the Free City Ticket?

Accepted Answer

If you stay at one of our IntercityHotels, as a H Rewards member you will exclusively receive the FreeCityTicket for free use of public transport during your entire stay. The ticket is valid at most locations for various means of public transport and often includes connections to the airport or to destinations far beyond the city limits.

Question 17

What do I have to consider If i travel with a child and are there extra beds available at IntercityHotel Karlsruhe?

Accepted Answer

Children between 0 and 12 years stay free of charge in their parents' bed or, where possible, in an extra bed or baby cot. Furthermore, for bookings including breakfast, children receive breakfast free of charge.

Children between 13 and 16 stay in their parents' bed or, where possible, in an extra bed for a surcharge of 25,- € incl. breakfast. In an extra room, the child can only stay in the room with a connecting door to the parents. For the extra room the price of a single room is charged. From the second child between 13 and 16, the supplement of 25.- € incl. breakfast will be charged.

Children 0 - 12:

Children between 0 and 12 years of age stay free of charge in their parents' bed or, where possible, in an extra bed or baby cot.

Furthermore, for bookings including breakfast, children receive breakfast free of charge.

Children 13 – 16:

Children between 13 and 16 stay overnight for a surcharge of 25,. €incl. breakfast in their parents' bed or, where possible, in an extra bed. In an extra room, the child can only be accommodated in the room with a connecting door to the parents. For the extra room the price of a single room is charged. From the second child between 13 and 16, the surcharge of 25.- € incl. breakfast will be charged.

Children from 17:

Children 17 years and older are treated as adults.

Regarding the extra bed, please contact the hotel by email.

Question 18

Where can I park during my stay at the IntercityHotel Karlsruhe and what does it cost?

Accepted Answer

Your nearest parking option:
Hotel parking:
10 parking slots 4nd 1 parking slot for handicapped people

Parking lot main station forecourt
Costs: 15,00€ / day

Other parking options are listed here.

IntercityHotel Karlsruhe

IntercityHotel Karlsruhe

Modern living comfort in Karlsruhe

Being mobile in Karlsruhe

Our Rooms (6)

Superior Double Room

Superior Twin Room

Special Superior Twin Room

Business Double Room

Business Twin Room

Handicapped Accessible Twin Room

Superior Double Room

Good to know

FreeCityTicket

Frequently asked questions

Guest Guide

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