Question 1

What are the check-in and check-out times at IntercityHotel Mannheim?

Accepted Answer

At IntercityHotel Mannheim your room will be available from 15:00 on the day of arrival and until 12:00 on the day of departure.

Question 2

How does the online check-in work at IntercityHotel Mannheim?

Accepted Answer

Save time at check-in!
Save time on arrival at the hotel and pre-check in online now. You will receive an email with the check-in link shortly before arrival and directly after your online booking via hrewards.com. You will also find the check-in button in your reservation view on the H Rewards website and in the app. Skip the line by checking in at the terminal in the hotel lobby using a QR code and receiving your room card straight away.

Question 3

How can I book at IntercityHotel Mannheim for a larger group?

Accepted Answer

We look forward to receiving your group booking request for 10 or more rooms for the IntercityHotel Mannheim by email.

Question 4

Where can I park during my stay at IntercityHotel Mannheim and what does it cost?

Accepted Answer

Your nearest parking possibility at the IntercityHotel Mannheim:

Public parking garage, 200 m away from the hotel
Cost: 32,00 €/day. Parking not reservable.

Question 5

Can I collect bonus points during my stay at IntercityHotel Mannheim?

Accepted Answer

Yes, as a member of H Rewards you collect bonus points with every stay, which can be redeemed for attractive rewards.

Question 6

Are there any special offers for seniors at IntercityHotel Mannheim?

Accepted Answer

For all persons 65 years and older, there is the possibility to book our senior price 65plus at IntercityHotel Mannheim. You can find more information here.

Question 7

What are the breakfast hours at IntercityHotel Mannheim?

Accepted Answer

At IntercityHotel Mannheim you can have breakfast at the following times:

Mon.-Fri. from 6:00-10:00 and
Sat. & Sun. from 7:00-11:00 a.m.

Question 8

Are there meeting and conference rooms at IntercityHotel Mannheim?

Accepted Answer

No, the IntercityHotel Mannheim does not offer meeting rooms.

Question 9

At what times is the reception desk at IntercityHotel Mannheim available?

Accepted Answer

The reception at IntercityHotel Mannheim is available for you 24 hours a day.

Question 10

Am I allowed to smoke in IntercityHotel Mannheim and in the room?

Accepted Answer

No, the IntercityHotel Mannheim is a non-smoking hotel.

Question 11

What do I have to consider if I travel with a child and are there extra beds in IntercityHotel Mannheim?

Accepted Answer

Children between 0 and 12 years stay free of charge in their parents' bed or, where possible, in an extra bed or baby cot. Furthermore, for bookings including breakfast, children receive breakfast free of charge.

Children between 13 and 16 stay in their parents' bed or, where possible, in an extra bed for a surcharge of 25,- € incl. breakfast. In an extra room, the child can only stay in the room with a connecting door to the parents. For the extra room the price of a single room is charged. From the second child between 13 and 16, the supplement of 25.- € incl. breakfast will be charged.

Children 0 - 12:

Children between 0 and 12 years of age stay free of charge in their parents' bed or, where possible, in an extra bed or baby cot.

Furthermore, for bookings including breakfast, children receive breakfast free of charge.

The following applies for other F&B services:

0 - 6 years: Half/Full Board free of charge, as booked with parents

7 - 12 years: Half Board surcharge 15,- €; Full Board surcharge 25.- €

Children 13 – 16:

Children between 13 and 16 stay overnight for a surcharge of 25,. €incl. breakfast in their parents' bed or, where possible, in an extra bed. In an extra room, the child can only be accommodated in the room with a connecting door to the parents. For the extra room the price of a single room is charged. From the second child between 13 and 16, the surcharge of 25.- € incl. breakfast will be charged.

For further F&B services applies:

Half Board surcharge 15.- €

Full Board surcharge 25.- €

Children from 17:

Children 17 years and older are treated as adults.

Regarding the extra bed, please contact the hotel by email .

Question 12

Can I bring my pet to IntercityHotel Mannheim?

Accepted Answer

Yes, pets are allowed at IntercityHotel Mannheim. The daily fee is 15,- € per pet.please indicate this when booking.

Question 13

Can I buy a voucher for IntercityHotel Mannheim and how do I redeem it?

Accepted Answer

Yes, you can buy vouchers for all participating H World International hotels here and redeem them conveniently on site.

Question 14

Are there barrier-free rooms at IntercityHotel Mannheim?

Accepted Answer

Yes, at IntercityHotel Mannheim there is a handicapped accessible room (according to category A).

Question 15

Is there free WLAN at IntercityHotel Mannheim?

Accepted Answer

Yes, you can use the WLAN free of charge everywhere in IntercityHotel Mannheim.

Question 16

What payment options do I have when booking online at IntercityHotel Mannheim?

Accepted Answer

You can use the following payment methods when booking online at IntercityHotel Mannheim:

Credit card (Visa, Mastercard, American Express, China Union Pay, JCB, Dinersclub).
Klarna
PayPal

Question 17

How do I get the FreeCityTicket?

Accepted Answer

If you stay at one of our IntercityHotels, as a H Rewards member you will exclusively receive the FreeCityTicket for free use of public transport during your entire stay. The ticket is valid at most locations for various means of public transport and often includes connections to the airport or to destinations far beyond the city limits.

Question 18

Where is the FreeCityTicket for IntercityHotel Mannheim valid?

Accepted Answer

The FreeCityTicket for IntercityHotel Mannheim is valid in the entire tariff area, from Homburg/Saar to Rothenburg o.d. Tauber and from Saulheim to Lauterbourg in Alsace. This saves you €17.50 per day.

Question 19

How can I make a rebooking at IntercityHotel Mannheim?

Accepted Answer

When booking IntercityHotel Mannheim with a user account, you can manage these in the "Login" area. Alternatively, you can click on "Booking management" in your booking confirmation email and configure it there.

Question 20

Can I drop off my luggage at IntercityHotel Mannheim?

Accepted Answer

At IntercityHotel Mannheim we will be happy to store your luggage for you on the day of arrival or departure.

Question 21

What are the cancellation policy at IntercityHotel Mannheim?

Accepted Answer

The cancellation policy at IntercityHotel Mannheim depends on the booked offer, you will find it in your booking confirmation email.

Question 22

What are the opening hours of the restaurants in IntercityHotel Mannheim?

Accepted Answer

You can find the opening hours of our restaurant at IntercityHotel Mannheim here.

Question 23

Does IntercityHotel Mannheim offer room service?

Accepted Answer

Unfortunately, IntercityHotel Mannheim does not offer 24-hour room service.

IntercityHotel Mannheim

IntercityHotel Mannheim

Our Rooms (7)

Handicapped accessible room

Standard room

Standard room with two beds

Business room

Business room with separate beds

Business Plus Room

Business Plus room with separate beds

Handicapped accessible room

Good to know

FreeCityTicket

Art spaces

"primary structures" and "spherical panoramas".

Frequently asked questions

Guest Guide

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