Meeting & Event
About H Rewards
Collecting and redeeming points
Status and membership
Why is this change being made?
What are the most important changes that will be made to the loyalty program?
What benefits do the changes offer me?
Will I have any disadvantages from these changes?
What are bonus points for digital booking channels (app & web)?
How do I calculate the base points, bonus points and additional points via digital channels?
How does the €10 or €25 voucher apply for Gold and Platinum levels?
Are there any changes to the points expiration rules?
Is the program still free of charge?
What happens to my Diamond Status?
What happens to my Prestige Status?
What does the new status level mean for my status validity?
My stay begins at the end of January and ends in February; which program features (benefits and status points) apply?
When will the member room rate reductions become effective?
How can I get support with questions about the program changes?
Are there any special promotions related to the program changes?