Contact details of the data controller and data protection officer

Website and app

The controller within the meaning of Article 4 (7) of the General Data Protection Regulation is:

Steigenberger Hotels GmbH
Lyoner Street 25
60528 Frankfurt am Main, Germany
Telephone: +49 (0)69 66564-460
Fax: +49 (0)69 66564-888
E-mail: service@hrewards.com

Complete information according to § 5 of the Digital Services Act (DDG) (Imprint) Contact details of the data protection officer You can contact our data protection officer at TÜV Informationstechnik GmbH Am TÜV 1 45307 Essen, Germany e-mail

Loyalty program

Information on the processing of personal data regarding the H Rewards loyalty program.

1. person responsible for data processing

H Rewards Pte. ltd.
11 Penang Lane
238485, Singapore
Telephone: +65 6771 1121
E-mail: dpo@hworld.com

H World Holdings Singapore Pte. Ltd. is the parent company of Steigenberger Hotels GmbH and of H Rewards Pte. Ltd. H Rewards Pte. Ltd. operates the H Rewards loyalty program.

2. contact details of the Data Protection Officer and the EU Representative

2.1 You can contact our data protection officer at

Wodianka Datenschutzrecht GmbH
Dockenhudener Straße 12a
22587 Hamburg, Germany
E-mail: dpo@hworld.com

2.2 You can reach our EU representative at

Steigenberger Hotels GmbH
Lyoner Street 25
60528 Frankfurt am Main, Germany
Phone: +49 69 80 88 57 88
E-mail: eu-representative@hrewards.com